Privacy Policy

To provide you with our VPS hosting services, we collect the following types of information:

Your information helps us deliver, maintain, and improve our services:

• Service Delivery: Provisioning and managing your VPS instances
• Communications: Order confirmations, service updates, and support responses
• Customer Support: Resolving technical issues and answering inquiries
• Security Alerts: Notifying you about important security updates
• Service Improvement: Analyzing usage patterns to enhance performance
• Legal Compliance: Fulfilling regulatory obligations

We implement enterprise-grade security to protect your information:

• Encryption: AES-256 for data at rest, TLS 1.3 for data in transit
• Firewall Protection: Advanced firewall rules and DDoS mitigation
• Access Control: Strict authentication and authorization protocols
• Regular Audits: Weekly security scans and penetration testing
• Backup Redundancy: Automated encrypted backups across multiple locations

We retain your personal information only as long as necessary:

• Active Accounts: Data retained while your account is active
• Account Deletion: Data removed within 30 days of deletion request
• Legal Requirements: Some data retained for 7 years for tax/legal purposes
• Anonymized Data: Usage statistics may be retained indefinitely for analytics

You can request account deletion at any time from your dashboard or by contacting support.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Optional, used for relevant promotions (you can opt-out)

We partner with trusted third parties to deliver our services:

• Email Services: SMTP providers for transactional emails
• Payment Processors: Cryptocurrency and fiat payment gateways
• Analytics: Tools to improve platform performance
• Infrastructure: Cloud providers for hosting and backups

Each third party has their own privacy policy and data protection practices. We carefully vet all partners to ensure your data remains protected.

Under GDPR and other privacy regulations, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your account and data
• Right to Portability: Export your data in a machine-readable format
• Right to Object: Opt-out of marketing communications
• Right to Restrict: Limit how we process your data

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make material changes:

• We'll notify you via email and website notice
• The "Last updated" date will be revised
• Previous versions will be archived upon request

We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

Have questions about this privacy policy or how we handle your data? Our privacy team is here to help: